May 17 2013

Social Media Accessibility

Category: Agency Shared Practices, Website AccessibilityBuyAccessible Team @ 10:00 am

Social media is increasingly becoming the communication option of choice. Not only has it increased the number of outlets by which we all receive information and communicate, but the collaborative aspect allows people and groups to create, share, organize, edit, combine and distribute content easily. Forms of social media include blogs, microblogs, podcasts, RSS feeds, social media releases (SMR), social networks (e.g., MySpace, Facebook, and LinkedIn), web chat, wikis, video and virtual worlds.

Government agencies must comply with Section 508 accessibility requirements when using any of these web-based collaboration tools. In the future, nongovernmental users of social media may have more responsibility to ensure accessible web content too, as the Department of Justice may issue regulations for websites under Titles II and III of the Americans with Disabilities Act (ADA). In addition, the 21st Century Communications and Video Accessibility Act covered topics such as captions on internet videos.

Making social media accessible presents some unique challenges. Much of the information and content is user generated. This requires more people to be knowledgeable about and pay attention to ways of ensuring that web content is accessible to persons with disabilities. Additionally, the publishing venues and platforms should support accessibility by making it easier to create accessible content. When government members use social media, compliance with Section 508 must be taken into account to ensure that the most accessible tools are selected and that accessibility features are activated.

Publishing this very blog, Accessibility Forum 2.0, was our chance to apply these requirements to an actual collaborative site. An earlier post discussed what we did to build in accessibility; we’d like to hear of your efforts to make social media accessible to all.

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May 01 2013

Make sure your Solicitation Documentation is Accessible! Don’t Scan!

Category: accessibilityBuyAccessible Team @ 10:32 am

When GSA reviews a sampling of IT solicitations from FedBizOpps, we often find issues with inaccessible solicitation documents. The most numerous are scanned PDFs. If the document is a PDF scanned image, it will not be accessible to persons using screen readers.
For information on making documents accessible for persons with disabilities see accessible PDF or the Accessibility Best Practices Library on Section 508.gov.

If you have tips to share on making solicitations accessible, please leave a comment below.

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Apr 12 2013

Finding Answers on the Section 508 blog

Category: About this blogBuyAccessible Team @ 10:23 am

This week marks the 3rd Anniversary of the Section 508 blog. We have published 160 blog posts containing information about Section 508, acquisition and accessibility. Did you know you can easily search our blog archives to find answers to your questions about Section 508? There are a few ways to search:

  1. If you have a specific topic or word, use the Search field at the top of the blog. The search engine will find posts containing that word.
  2. The Blog Categories on the right, or the Tags lower on the right, can be selected to find information on certain topics. For example, we currently have 10 posts related to the category Agency Shared Practices and 9 posts related to the tag GSA FedBizOpps Sampling letters.
  3. You can also peruse the Archives by month under the Archives list at the bottom of the Right column.

You are always welcome to submit a comment or question to any post or on our Ask the Experts page. These comments are moderated; please allow a few days for a response. Thank you to all our contributors and readers over the past three years who helped make this a success!

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Apr 03 2013

New release of the BuyAccessible Wizard (4.3) is now available

Category: Announcements, BuyAccessibleBuyAccessible Team @ 11:18 am

The BuyAccessible Wizard tool assists you in determining Section 508 requirements that apply to your procurement and also creates documentation for your solicitation.

The new release includes three new Quick Links. Quick Links provided quick and easy pre-packaged Section 508 documentation for a number of standard EIT deliverables. The new Quick Links are:

  1. Global Positioning System (GPS) device
  2. Application Software
  3. Driver Software

The Market Research documentation interface within the Buy Accessible Wizard now provides improved guidance on how to record your own Market Research. If you have any questions about how to use this updated interface, please submit your questions to the Questions/Comments link in the Wizard or submit a comment on this blog.

For more information on the BuyAccessible System, you can read these past Section 508 blog posts.

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Mar 12 2013

How to Read a VPAT

Category: Acquisition Process, MisconceptionsBuyAccessible Team @ 4:53 pm

In a past post, we talked about how agencies need to ask for more VPATs. But what do you do with a VPAT once you have it? Just because a company has created a VPAT, doesn’t mean that the product or service fully conforms to all Section 508 requirements. Here are some thing to watch out for:

  1. First read the VPAT! It may tell you that even the vendor thinks that they do not meet some Section 508 provisions.
  2. Check to see if all the provisions the vendor marked as applicable match what your agency thinks is applicable. For example, did they discuss Functional and Information, Documentation, and Support provisions?
    Note: Buy Accessible Wizard or Quick Links can help you determine applicable provisions for your product or service requirements.
  3. Check the version number. Does the VPAT cover the version of the product you are buying? Upgrades may have increased or decreased the accessibility of the product.
  4. Verify that if the vendor says that they meet a provision that they actually do. This takes a little more time and means you need to conduct acceptance testing of the product.

Do you have any comments or suggestions you would like to share about how to use and read VPATs?

Past Section 508 blog posts about VPATs.

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Feb 22 2013

Strategic Plan for Improving Management of Section 508 of the Rehabilitation Act

Category: AnnouncementsBuyAccessible Team @ 3:21 pm

Did you know that OMB recently published the “Strategic Plan for Improving Management of Section 508 of the Rehabilitation Act”?
The plan, which was developed based on extensive community feedback and stakeholder input, provides a more comprehensive and structured approach to further improve agencies’ management of the requirements of Section 508. The approach includes actions agencies need to take to (1) increase transparency, (2) strengthen accountability, and (3) improve collaboration regarding accessible EIT.

Read the whole plan here.

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Feb 06 2013

The Rehabilitation Act, the Federal Acquisition Regulation, the Americans with Disabilities Act, and the Telecommunications Act Unwrapped

Category: MisconceptionsHelen Chamberlain @ 11:42 am

Rehabilitation Act

The Rehabilitation Act prohibits discrimination on the basis of disability in programs conducted by Federal agencies, in programs receiving Federal financial assistance, in Federal employment, and in the employment practices of Federal contractors. The standards for determining employment discrimination under the Rehabilitation Act are the same as those used in title I of the Americans with Disabilities Act.

Section 501

Section 501 requires affirmative action and nondiscrimination in employment by Federal agencies of the executive branch. To obtain more information or to file a complaint, employees should contact their agency’s Equal Employment Opportunity Office.

Section 503

Section 503 requires affirmative action and prohibits employment discrimination by Federal government contractors and subcontractors with contracts of more than $10,000.

Section 504

Section 504 states that “no qualified individual with a disability in the United States shall be excluded from, denied the benefits of, or be subjected to discrimination under” any program or activity that either receives Federal financial assistance or is conducted by any Executive agency or the United States Postal Service.
Each Federal agency has its own set of section 504 regulations that apply to its own programs. Agencies that provide Federal financial assistance also have section 504 regulations covering entities that receive Federal aid. Requirements common to these regulations include reasonable accommodation for employees with disabilities; program accessibility; effective communication with people who have hearing or vision disabilities; and accessible new construction and alterations. Each agency is responsible for enforcing its own regulations. Section 504 may also be enforced through private lawsuits. It is not necessary to file a complaint with a Federal agency or to receive a “right-to-sue” letter before going to court.

Section 508

Section 508 establishes requirements for electronic and information technology developed, maintained, procured, or used by the Federal government. Section 508 requires Federal electronic and information technology to be accessible to people with disabilities, including employees and members of the public.
An accessible information technology system is one that can be operated in a variety of ways and does not rely on a single sense or ability of the user. For example, a system that provides output only in visual format may not be accessible to people with visual impairments and a system that provides output only in audio format may not be accessible to people who are deaf or hard of hearing. Some individuals with disabilities may need accessibility-related software or peripheral devices in order to use systems that comply with Section 508.

The FAR

The Federal Acquisition Regulations System is established for the codification and publication of uniform policies and procedures for acquisition by all executive agencies. The Federal Acquisition Regulations System consists of the Federal Acquisition Regulation (FAR), which is the primary document, and agency acquisition regulations that implement or supplement the FAR. The FAR System does not include internal agency guidance of the type described in 1.301(a)(2).

The Federal Acquisition Regulation (FAR) Subpart 39.2 Electronic and Information Technology implements Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), and the Architectural and Transportation Barriers Compliance Board Electronic and Information Technology (EIT) Accessibility Standards (36 CFR Part 1194).

Americans with Disabilities Act

The ADA prohibits discrimination on the basis of disability in employment, State and local government, public accommodations, commercial facilities, transportation, and telecommunications. It also applies to the United States Congress.
To be protected by the ADA, one must have a disability or have a relationship or association with an individual with a disability. An individual with a disability is defined by the ADA as a person who has a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment. The ADA does not specifically name all of the impairments that are covered.

Telecommunications Act

Section 255 and Section 251(a)(2) of the Communications Act of 1934, as amended by the Telecommunications Act of 1996, require manufacturers of telecommunications equipment and providers of telecommunications services to ensure that such equipment and services are accessible to and usable by persons with disabilities, if readily achievable. These amendments ensure that people with disabilities will have access to a broad range of products and services such as telephones, cell phones, pagers, call-waiting, and operator services, that were often inaccessible to many users with disabilities.

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Jan 31 2013

Things to avoid in your solicitation

Category: Acquisition ProcessHelen Chamberlain @ 9:59 am

Here are some practices that GSA will point out as places to improve should you receive a letter from the GSA about the extent to which your FedBizOps solicitation considers Section 508.

  • Forgetting Section 508 when you are buying Electronic and Information Technology (EIT)
  • Forgetting Section 508 when you are buying services that include EIT deliverables
  • Posting your requirements in FedBizOpps in an inaccessible format
  • Not specifying appropriate technical and functional provisions
  • Not specifying provisions for Information, Documentation and Support if appropriate
  • Letting the vendor figure out how Section 508 applies
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Jan 22 2013

More ways to get a congratulations letter from GSA

Category: Acquisition ProcessHelen Chamberlain @ 10:00 am

Besides identifying the applicable Section 508 provisions, there are additional ways to get a congratulations letter from the GSA about the extent to which your FedBizOpps solicitation considers Section 508. You should include Section 508 in your acceptance criteria and evaluation factors. Evaluations should be based in part on the proposal responsiveness to the identified Section 508 requirements and considerations for accessibility. Potential vendors should be asked to provide evidence of conformance with these requirements through the Voluntary Product Accessibility Template (VPAT) or equivalent and supporting documentation. Supplies or services delivered as a result of a solicitation should be accepted based in part on satisfaction of identified Section 508 requirements for accessibility. How can the agency know that the deliverables meet the requirements? Ask for a VPAT with each deliverable. Also, be sure potential vendors are notified of these acceptance criteria.

Next week we will talk about things to avoid in your solicitation.

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Jan 16 2013

How to get a congratulations letter from GSA

Category: Acquisition ProcessHelen Chamberlain @ 9:00 am

Want to know how to get a congratulations letter from the GSA about the extent to which your FedBizOpps solicitation considers Section 508? At a minimum, determine the applicable Section 508 provisions and include them in your solicitation. This includes identifying the specific technical provisions from 1194 Subpart B Technical Provisions. Subpart C Functional Performance Criteria always apply. Subpart D Information, Documentation, and Support almost always apply when you are buying EIT.

Next week we will talk about some other practices that will help you to get a congratulations letter.

It is always possible to do all these things and still have other issues in the letter, stay tuned.

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